RocketChat/Rocket.Chat
Documented errors, page 4 of 8. Back to RocketChat/Rocket.Chat
| Code / Message | Type | Severity | Tags |
|---|---|---|---|
| Room not found | exception | error | client, room, rest-api, navigation |
| authentication will require a Premium plan starting on… | console | warning | license, saml, ldap, deprecation, upgrade |
| Connection_failed | exception | error | ldap, network, tls, active-directory, connection |
| Failed to resume audio playback: | console | warning | audio, browser, client, media, html5-audio, autoplay |
| last-owner-can-not-be-removed | exception | error | teams, ownership, business-rule |
| unauthorized | exception | error | rest-api, channels, permissions, authorization, rocket-chat |
error-cursor-not-found Cursor not found | error_code | error | pagination, cursor, data-integrity, messages-api |
error-direct-message-room rooms type: can not be archived | error_code | error | rocket-chat, meteor, ddp, archive-room, room-type, direct-message |
error-user-is-not-activated User is not activated | exception | error | authentication, login, user-management, account-approval |
| video-conf-data-not-found | exception | warning | video-conference, race-condition, event-dispatch, record-deleted |
error-ai-provider-not-configured error-ai-provider-not-configured | exception | error | ai-search, configuration, provider-setup, rocket-chat |
error-duplicate-role-names-not-allowed Role name already exists | exception | error | roles, permissions, duplicate-entry, enterprise |
error-max-rooms-per-guest-reached error-max-rooms-per-guest-reached | exception | error | licensing, enterprise, guests, rooms, limits |
error-message-ts-out-of-sync Message timestamp is out of sync | exception | error | meteor-method, messages, clock-skew, validation |
error-invalid-permissions Invalid permission for required Integration creation. | validation | error | integrations, outgoing-webhook, permissions |
error-message-not-found Message not found | exception | error | meteor-methods, auto-translate, not-found, messages |
| SAML Provider not loaded due to invalid configuration | console | warning | saml, sso, configuration, startup, provider |
| Cloud connectivity is disabled by the offline license… | exception | error | license, offline, air-gapped, cloud, rocket-chat |
error-invalid-name Invalid name | http | error | oauth-apps, validation, rest-api, input-validation |
error-invalid-payload Token is required. | exception | error | meteor, validation, rocket-chat, cloud, token |
error-invalid-password Invalid password | exception | error | meteor, authentication, account-deletion, password, sha256 |
SlackBridge_disabled SlackBridge_disabled | exception | error | meteor, slackbridge, settings, feature-flag |
| There must be a parent room to create a discussion. | exception | error | apps-engine, discussion, room, validation |
401 no matching login attempt found | error_code | error | cas, sso, login, oauth, rocket-chat |
error-name-param-not-provided The parameter "name" is required | exception | error | rest-api, validation, oauth, settings, admin |
| Integration result is empty | console | info | integrations, outgoing-webhook, http-response, empty-body |
| invalid user | exception | error | uikit, banner, payload-validation, core-apps |
| room-not-on-team | exception | error | rocket-chat, teams, rooms, invalid-state, validation |
error-invalid-email Invalid email | exception | error | email, validation, user-management |
error-user-id-param-not-provided The required "userId" param is missing. | exception | error | rocket-chat, rest-api, ignore-user, missing-parameter, chat-ignoreuser |
server_error Invalid clientId | exception | error | oauth2, oauth-apps, authentication, rocket-chat-server |
| AI search request failed | console | warning | search, ai, graceful-degradation, timeout, rest-api |
error-invalid-date Invalid date | exception | error | meteor, ddp, date-validation, ejson |
error-room-does-not-exist This room does not exist | exception | error | rocket-chat, rest-api, threads, room-deleted, data-integrity, chat-readthread |
| Username is required | exception | error | rocket-chat, admin-ui, react, permissions |
error-invalid-shortcut Shortcut provided already exists | exception | error | canned-responses, omnichannel, duplicate, shortcut, uniqueness |
| error-unregistering-provider | exception | error | apps-engine, outbound-communication, provider, unregistration, wrapped-error |
| Invalid Date | exception | error | pagination, cursor, messages-api, date-validation |
invalid-params validatorFunc.errors?.map((error: any) => error.message).join('\n ') | validation | error | rest-api, ajv, validation, schema |
| Max users allowed reached, creating new LDAP users in… | console | warning | ldap, license, user-management, sync |
registration-disabled-authentication-services User registration is disabled for authentication services | exception | error | authentication, registration, sso, oauth, saml |
| Entry is not a valid JSON file; unable to import | console | warning | import, slack, json, importer |
error-invalid-targetRoom Invalid Target Room | validation | error | integrations, outgoing-webhook, validation, target-room |
| No_results_found | exception | info | rocket-chat, marketplace, react-query, apps-engine |
error-invalid-triggerWords Invalid triggerWords | validation | error | integrations, outgoing-webhook, trigger-words, validation |
Invalid connection details Invalid connection details | exception | error | crowd, network, configuration, sso, connection |
| Not allowed | exception | error | rocket-chat, rooms, moderation, authorization, rbac |
error-invalid-room-name is not a valid room name. | exception | error | rooms, validation, regex, channel-name, meteor |
error-status-not-allowed Invisible status is disabled | exception | error | rest-api, presence, status, settings |
invalid-idle-time-limit-value Invalid idleTimeLimit | exception | error | preferences, validation, value-out-of-range, meteor-method |
| invalid-message | exception | error | livechat, omnichannel, message-not-found, rest-api |
error-no-agents-available-for-service-on-department error-no-agents-available-for-service-on-department | exception | error | omnichannel, livechat, transfer, routing, no-agents, rocket-chat |
| invalid-call-target | exception | error | video-conference, direct-message, room-data, validation |
moment-locale-not-found Moment locale not found | exception | warning | i18n, moment, locales, assets |
| (error as any)?.message | exception | error | callbacks, rooms, error-wrapping, debugging |
error-input-is-not-a-valid-field is not a valid username | exception | error | users, username, validation, regex, settings, save-user |
| Invalid response from Rocket.Chat Cloud | exception | error | rocket-chat, cloud, zod, schema-validation, sync |
| error-token-param-not-provided | exception | error | livechat, omnichannel, missing-parameter, rest-api, query-params |
| Room converter not found | exception | error | apps-engine, rooms, converter, initialization, listing |
| Federated user not found locally | exception | error | federation, matrix, user-registration, room-creation |
| Import operation not initialized. | exception | error | import, state-machine, migration, rocket-chat |
error-cannot-delete-app-user Deleting app user is not allowed | exception | error | meteor, users, delete, apps-engine, service-account |
Error syncing user data Error syncing user data | exception | error | crowd, sync, sso, network |
| Invalid Selection data provided to the importer. | exception | error | rocket-chat, import, validation, ajv, meteor-methods |
error-inquiry-taken error-inquiry-taken | exception | warning | omnichannel, inquiry, concurrency, race-condition, queue |
LDAP-login-error LDAP Authentication succeeded, but there's already an existing user with… | exception | error | ldap, authentication, login, user-conflict |
| Trigger is not enabled | console | warning | integrations, outgoing-webhook, enabled-state, retries |
error-transcript-already-requested error-transcript-already-requested | exception | warning | omnichannel, transcript, duplicate-request, idempotency |
| Invalid date range | validation | error | validation, date-range, query-params, app-logs, enterprise |
| Mentioned user not found | console | warning | importer, mentions, users, data-integrity |
| agent-not-found | exception | error | omnichannel, livechat, agent-routing, queue, rest-api |
error-invalid-contact error-invalid-contact | exception | error | omnichannel, livechat, contact, visitor, rocket-chat |
| error-not-allowed-to-close-conversation | exception | error | livechat, omnichannel, settings, permission, room-close, rest-api |
| Message not found | exception | error | messages, cache, rest-api |
| Provider currently not active | exception | warning | search, configuration, solr, meteor-method |
| SLA not found with id | exception | error | omnichannel, livechat, sla, dangling-reference |
| User without username | exception | error | rocket-chat, mute-user, client-validation, rest-api, user-object |
error-contact-has-no-conflicts error-contact-has-no-conflicts | error_code | warning | omnichannel, livechat, contacts, conflicts, precondition, state |
| t('Message_deleting_blocked') | exception | error | rocket-chat, messages, delete-message, permissions, client-validation |
error-push-disabled Push is disabled | exception | warning | push, notifications, settings, configuration, rest-api |
| Integration called without owner data | console | warning | integrations, outgoing-webhook, room-created, owner |
| Invalid asset | exception | error | assets, rest-api, multipart-upload, validation, rocket-chat |
| Not implemented. | exception | error | apps-engine, persistence, not-implemented, api-limitation |
| Unknown error | exception | error | apps-engine, uploads, file-storage, gridfs, s3 |
| error-ai-not-enabled | exception | error | ai, license, settings, enterprise, rocket-chat |
error-app-user-is-not-allowed-to-login App user is not allowed to login | exception | error | authentication, login, apps-engine, bot-accounts |
error-invalid-event-type Invalid event type | validation | error | integrations, outgoing-webhook, validation, rest-api |
error-user-is-offline error-user-is-offline | exception | error | omnichannel, livechat, agent-status, transfer, rocket-chat |
| Failed to persist keys as they are not strings. | exception | critical | e2ee, encryption, key-management |
| Failed to set user avatar from pending URL | console | warning | import, avatars, url-fetch, users, importer |
| LDAP Host is not configured. | console | warning | ldap, configuration, settings, setup |
error-ai-provider-request-failed error-ai-provider-request-failed | exception | error | ai-search, network, provider-outage, rocket-chat |
error-app-prevented-deleting A Rocket.Chat App prevented the message deleting. | error_code | error | messages, delete, apps-engine, app-hook, app-prevented |
error-business-hour-finish-time-equals-start-time error-business-hour-finish-time-equals-start-time | error_code | error | omnichannel, business-hours, validation, timezone |
error-creator-not-in-room The creator user must be part of the direct room | exception | error | federation, direct-message, room-creation, validation |
error-pinning-message Error pinning message | exception | error | pinning, messages, mutation |
| invalid-call-status | exception | warning | video-conference, call-state, race-condition |
invalid-custom-field invalid-custom-field | error_code | error | omnichannel, livechat, custom-fields, not-found, validation |
| type-and-room-not-compatible | exception | error | video-conference, direct-messages, type-mismatch |
duplicated-account Account not found | exception | error | webdav, meteor, duplicate, validation |