RocketChat/Rocket.Chat
Documented errors, page 3 of 8. Back to RocketChat/Rocket.Chat
| Code / Message | Type | Severity | Tags |
|---|---|---|---|
| invalid-token | exception | error | livechat, omnichannel, visitor-token, room-creation, rest-api |
| failed-to-create-message | exception | error | video-conference, messaging, internal-error |
| error-invalid-token | exception | error | email-verification, token, meteor, users |
| This_conversation_is_already_closed | exception | error | omnichannel, livechat, on-hold, room-state, race-condition |
| user-not-on-private-team | exception | error | rocket-chat, teams, authorization, private-teams, permissions |
error-invalid-command Invalid Command Provided | exception | error | slash-commands, unknown-command, meteor-methods, validation |
| Failed to save registration data | http | error | rocket-chat, cloud, settings, persistence, retry |
error-abac-attribute-store-external error-abac-attribute-store-external | error_code | error | ee, abac, rest-api, external-store |
| username-required | exception | error | webhooks, integrations, validation, outgoing-integration |
error-federated-users-in-non-federated-rooms Cannot add federated users to non-federated rooms | error_code | error | federation, invites, room-membership, validation |
error-not-authorized-federation Not authorized to access federation | error_code | error | federation, permissions, authorization, email-verification |
error-room-archived The private group, , is archived | exception | error | rest-api, groups, archived-room, room-state |
| improper-room-state | exception | error | omnichannel, pdf-transcript, visitor, room-state, enterprise |
error-invalid-role Role does not exist | exception | error | rocket-chat, authorization, permissions, roles, meteor-methods, rest-api |
error-max-guests-number-reached Maximum number of guests reached. | error_code | error | license, enterprise, guests, roles, billing-limit |
| Failed to connect to Rocket.Chat Cloud | exception | error | rocket-chat, cloud, sync, deprecated |
| Invalid status code | exception | warning | omnichannel, webhook, integration, http-status, livechat |
| error-e2e-key-reset-in-progress | exception | warning | rocketchat, rest-api, e2e-encryption, concurrency, lock, retryable |
error-invalid-arguments Invalid arguments | error_code | error | meteor-method, validation, arguments, type-error |
error-invalid-cursor error-invalid-cursor | error_code | error | meteor, pagination, cursor, validation |
error-role-not-found Role not found | exception | error | roles, permissions, race-condition, entity-not-found, enterprise |
error-room-id-param-not-provided The required "rid" param is missing. | exception | error | rocket-chat, rest-api, ignore-user, missing-parameter, chat-ignoreuser |
| App already exists. | exception | error | apps-engine, storage, duplicate, install, mongodb |
| The required "roomId" or "roomName" param provided does not… | exception | error | rooms, bans, permissions, authorization, meteor-methods |
visitor-has-open-rooms Cannot remove visitors with opened rooms | exception | error | livechat, visitor, gdpr, delete, room-state, settings |
| Could not retrieve Apple public keys | exception | error | apple-oauth, network, jwks, egress, sign-in-with-apple |
error-empty-invite-list Cannot invite if no valid users are provided | exception | error | rest-api, groups, invite, user-resolution |
error-password-same-as-current Entered password same as current password | exception | error | meteor, password, account, profile |
| invalid-list-of-rooms | exception | error | rocket-chat, teams, type-validation, rooms, server-side |
| Not migrating, control is locked. Will retry. | console | warning | migrations, database, startup, distributed-lock, mongodb |
error-max-number-simultaneous-chats-reached error-max-number-simultaneous-chats-reached | error_code | error | omnichannel, livechat, agent-capacity, rate-limiting |
| Failed to create new room | console | error | import, channels, rooms, importer, migration |
| Invalid custom fields config | validation | error | custom-fields, json-schema, settings, ajv |
| You_cant_leave_a_livechat_room_Please_use_the_close_button | exception | warning | omnichannel, leave-room, room-lifecycle, i18n |
error-duplicate-handle A room, team or user with name | exception | error | room, rename, duplicate, slug, namespace |
error-invalid-subscription Invalid subscription | exception | error | rooms, drafts, subscription, rest-api |
| Insufficient data: Missing subject (sub) in auth response… | exception | error | apple-oauth, jwt, missing-claim, sign-in-with-apple |
| invalid ISO 8601 date | validation | error | date, iso8601, engagement-dashboard, validation |
| invalid-room | exception | error | livechat, omnichannel, rest-api, rooms, not-found |
| error-importer-not-defined | exception | error | import, registry, importer, rocket-chat |
error-invalid-scope Invalid scope | exception | error | roles, permissions, validation, enum, enterprise |
| invalid-agent | exception | error | omnichannel, livechat, agent, rest-api, visitor-widget |
| MCP batch response exceeds the | exception | error | mcp, response-size, payload-limit, batch |
| CustomOAuth: Failed to extract email | exception | error | oauth, custom-oauth, email, field-mapping, error-wrapping |
emoji-is-not-image Emoji file provided cannot be uploaded since it's not an image | exception | error | rest-api, emoji-custom, file-upload, image-validation |
| error-invalid-param | exception | error | rocketchat, rest-api, email-inbox, path-param, invalid-param |
error-user-already-in-room You are already in the channel | exception | warning | rocket-chat, slash-command, room-membership, meteor |
error-contact-manager-not-found error-contact-manager-not-found | error_code | error | omnichannel, livechat, contacts, contact-manager, roles, user-lookup, validation |
error-removing-visitor An error ocurred while deleting visitor | exception | error | livechat, visitor, delete, mongodb, contacts |
| Failed to start audio playback: | console | warning | audio, browser, autoplay, client, media, html5-audio |
| internal-error | exception | error | webrtc, media-call, race-condition, rocket-chat |
invalid email invalid email | error_code | error | email, mailer, validation, rocket-chat |
| Room with id not found | exception | error | file-upload, http-403, gdpr, user-data-export, authorization |
error-invalid-department-unit Invalid department unit id provided | error_code | error | omnichannel, livechat, departments, units, type-validation, rest-api |
error-user-is-not-agent error-user-is-not-agent | exception | error | omnichannel, permissions, join-room, agent-role |
| Integration called without room or message | console | warning | integrations, outgoing-webhook, events, payload |
| UPGRADE NOT SUPPORTED! It seems you're trying to upgrade… | exception | critical | rocket-chat, migration, upgrade, version-compatibility |
| You can't delete messages because the room is readonly. | exception | error | authorization, messages, readonly-room, permissions |
| failed to notify about the setting change. | console | warning | apps-engine, settings, notifications, bridges |
| Failed to retrieve registration confirmation poll data | exception | error | rocket-chat, cloud, polling, device-code, network |
error-no-messages No messages found | exception | warning | rest-api, messages, dead-code, pagination |
| The required "_id" query param is missing. | exception | error | rest-api, emoji-custom, multipart-formdata, required-parameter |
| error-agent-not-found | exception | warning | rocket-chat, omnichannel, outbound-message, livechat-agents |
| failed-to-create-group-call | exception | error | video-conference, database-consistency, apps-engine, race-condition |
integration-type-must-be-outgoing The integration type to replay must be an outgoing webhook. | validation | error | integrations, outgoing-webhook, replay, rest-api |
| apps-engine-not-loaded | exception | error | video-conference, apps-engine, startup, initialization, timing |
| e.message | exception | error | registration, accounts, error-wrapping, duplicate-key |
error-invalid-setting-value Value for setting must be greater than or equal to | exception | error | settings, validation, admin, bounds, meteor-method |
error-contact-has-open-rooms error-contact-has-open-rooms | error_code | error | omnichannel, contacts, open-rooms, privacy, settings |
error-room-cannot-be-closed-try-again error-room-cannot-be-closed-try-again | error_code | error | omnichannel, mongodb, transactions, transient, retry |
| importer-channel-missing-users | exception | error | importer, direct-messages, user-mapping, data-integrity |
not-allowed not-allowed | exception | error | omnichannel, livechat, permissions, authorization, rest-api |
| message-length-exceeds-character-limit | exception | error | omnichannel, livechat, message, validation, settings, rest-api |
error-invalid-room-type is not a valid room type | exception | error | room-type, moderation, meteor-methods |
| Failed to refresh Apple public keys, using stale cache | console | warning | apple, oauth, jwks, network, auth, egress |
| [Message Delivery] High delay detected | console | warning | realtime, ddp, latency, clock-skew, client, diagnostics |
| Missing required custom fields | validation | error | omnichannel, livechat, custom-fields, required-field, visitor, validation |
error-avatar-invalid-url Invalid avatar URL | exception | error | avatar, ssrf, network, url, security |
error-invalid-param sidebarCategories contains a blank category name | validation | error | meteor, user-preferences, sidebar, validation |
| Failed to generate unique identifier for ldap entry | console | warning | ldap, sync, attribute-mapping, unique-id |
| error-invalid-actionlink | exception | error | action-links, apps-engine, messages |
error-no-file-uploaded No file was uploaded | exception | error | rooms, file-upload, multipart, rest-api |
error-you-are-last-owner You are the last owner. Please set new owner before leaving the room. | exception | error | rocket-chat, meteor-method, room-management, ownership, roles |
invalid-room invalid-room | exception | error | omnichannel, livechat, room, rest-api, not-found |
| Type not supported | http | error | uikit, apps-engine, interaction, validation, rest-api |
| An assertion with the same ID cannot be used more than once. | exception | error | saml, sso, replay, assertion, security |
invalid_integration [methods] updateOutgoingIntegration -> integration not found | exception | error | integrations, not-found, meteor-methods |
| Param " " must be an object if provided | exception | error | rest-api, channels, validation, custom-fields, rocket-chat |
error-invalid-user-id Invalid user id | exception | error | rest-api, auth-token, sessions |
error-lastUpdate-param-invalid The "lastUpdate" query parameter must be a valid date | exception | error | rocket-chat, rest-api, sync, date-format, invalid-parameter, chat-syncmessages |
| integration-scripts-unknown-engine | validation | error | integrations, script-engine, isolated-vm, migration |
| File upload is unauthorized to connect on Webdav, please… | console | warning | webdav, file-upload, storage, credentials, auth |
Invalid JSON provided Invalid JSON provided | exception | error | settings, json, validation, admin, code-setting |
error-invalid-message_id error-invalid-message_id | exception | error | moderation, message, invalid-id, rocket-chat |
error-invalid-characters-in-file-name error-invalid-characters-in-file-name | error_code | error | file-upload, filename, validation, filesystem-store, security |
| error-registering-provider | exception | error | apps-engine, outbound-communication, phone-provider, registration, wrapped-error |
error-too-many-requests Error, too many requests. Please slow down. You must wait | http | warning | rest-api, rate-limiting, throttling |
| failed-to-create-livechat-call | exception | error | video-conference, livechat, database-consistency, write-failure |
| Saving page history without room id for visitor | console | warning | omnichannel, livechat, navigation-history, tracking |
error-keys-already-set Keys already set | exception | error | e2ee, key-management, idempotency, deprecated, meteor-method |