RocketChat/Rocket.Chat
Documented errors, page 6 of 8. Back to RocketChat/Rocket.Chat
| Code / Message | Type | Severity | Tags |
|---|---|---|---|
error-invalid-department error-invalid-department | exception | error | omnichannel, transfer, department, validation, entity-not-found |
error-permission-not-found Permission not found | exception | error | rocket-chat, authorization, permissions, meteor-methods, rest-api |
| Failed to encode private key with provided password. | exception | critical | e2ee, encryption, password |
| The command is not currently disabled | exception | error | apps-engine, http-404, api, routing |
error-shield-disabled This shield type is disabled | exception | error | rest-api, shields, settings, validation |
error-validating-department-chat-closing-tags At least one closing tag is required when the department requires tag(s) on… | error_code | error | omnichannel, departments, validation, closing-tags, livechat |
error-user-is-federated Cannot change federated users status | exception | error | federation, user-management, permissions |
| Errors occurred while deleting an app user | exception | error | apps-engine, app-uninstall, user-deletion, bot-user |
error-abac-not-enabled error-abac-not-enabled | error_code | error | ee, abac, feature-flag, rest-api |
| error-forwarding-chat | exception | error | omnichannel, livechat, transfer, agent-availability, rest-api |
error-returning-inquiry error-returning-inquiry | exception | error | omnichannel, livechat, queue, routing, wrapped-error |
| The environmental variable | exception | error | file-upload, filesystem, http-404, enoent, storage |
error-unit-cant-be-empty The last department in a unit can't be removed | error_code | error | omnichannel, livechat, departments, units, business-rule, precondition |
| Invalid reaction | exception | error | apps-engine, emoji, reaction, validation, messages-bridge |
| Trigger is not configured to use an external service | exception | error | omnichannel, livechat-triggers, external-service, trigger-configuration |
| invalid-data | exception | error | omnichannel, livechat, survey, request-validation, rest-api |
invalid-store Store not found | exception | error | rocket-chat, file-upload, ufs, meteor |
| Missing redirect parameter | http | warning | saml, logout, query-parameter, http-400 |
not-subscribed-room Not subscribed to this room | error_code | warning | client, subscription, preview, join-room |
| error-operation-not-found | exception | error | import, state-machine, lifecycle, rocket-chat |
| Failed to convert some role names to ids | console | warning | saml, roles, mapping, login |
| user-without-verified-email | exception | error | email, user-profile, verification |
| Attachments should be Array, ignoring value | console | warning | webhook, payload-validation, attachments, integration |
error-bio-size-exceeded Bio size exceeds characters | exception | error | users, profile, bio, validation, length-limit |
error-user-not-belong-to-department error-user-not-belong-to-department | exception | error | omnichannel, livechat, transfer, department, membership, rocket-chat |
| FileUpload_S3_BucketURL | console | warning | s3, aws, endpoint, configuration, file-upload |
invalid-roomCustomFields-type Invalid roomCustomFields type | exception | error | room-settings, custom-fields, argument-validation, meteor-check |
error-no-permission No permission | exception | error | meteor, rooms, authorization, permissions, rocket-chat |
error-avatar-url-handling Error while handling avatar setting from a URL | exception | error | avatar, http, url, remote-error |
error-invalid-priority Invalid priority | error_code | error | omnichannel, livechat, priority, entity-not-found |
message-length-exceeds-character-limit message-length-exceeds-character-limit | exception | error | rocket-chat, livechat, omnichannel, message-length, validation, settings |
| Username already exists | exception | critical | rocket-chat, startup, test-mode, username-availability |
| importer-message-unknown-user | exception | error | importer, messages, user-mapping, data-integrity |
| authorization failed when sending push to gateway. not… | console | warning | push, gateway, http-401, authentication, mobile |
error-forwarding-department-target-not-allowed The forwarding to the target department is not allowed. | error_code | error | omnichannel, livechat, departments, transfer-restrictions |
error-invalid-state Invalid state provided | error_code | error | oauth, csrf-state, state-mismatch, cloud, rocket-chat |
error-missing-unsubscribe-link You must provide the [unsubscribe] link. | error_code | error | mailer, email-template, compliance, unsubscribe, rocket-chat |
error-parameter-required x-auth-token is required | exception | error | rest-api, auth-token, sessions, missing-header |
error-token-does-not-exists Token does not exist | exception | error | personal-access-tokens, validation, entity-not-found |
| Invalid OAuth client | exception | warning | oauth, react-query, routing |
| Failed to fetch registration intent endpoint | http | error | rocket-chat, cloud, registration, empty-response |
| Invalid description | exception | error | apps-engine, moderation, report, validation, missing-parameter |
| The username " " is already being used. Rename or remove… | exception | error | apps-engine, app-install, username, bot-user |
error-invalid-dates From date cannot be after To date | exception | error | rooms, export, date-range, validation |
error-invalid-roleId error-invalid-roleId | exception | error | roles, not-found, query-params, rest-api |
| File name is required | exception | error | rocket-chat, webdav, attachments, file-upload, client-validation |
| Command does not exist in the system currently (or it is… | exception | warning | assets, http-403, branding, media |
error-admin-required You need to have at least one admin | exception | error | roles, admin, lockout-prevention, rest-api |
| response.message ? t(response.message) : 'Error uploading… | exception | error | rocket-chat, webdav, file-upload, external-storage |
app-addon-not-valid app-addon-not-valid | exception | error | apps-engine, license, marketplace, addon |
| error-ai-provider-not-configured | exception | error | ai, configuration, provider, rocket-chat |
error-invalid-provider error-invalid-provider | exception | error | omnichannel, outbound, apps-engine, not-found |
| Invalid service URL | exception | error | omnichannel, livechat-triggers, external-service, url-configuration |
| The " .end" query parameter must be a valid date. | exception | error | omnichannel, livechat, query-params, date-validation, rest-api |
| You are the last owner. Please set new owner before banning… | exception | error | rocket-chat, rooms, moderation, ownership, roles |
error-fallback-department-circular Cannot save department. Circular reference between fallback department and… | error_code | error | omnichannel, departments, circular-reference, fallback, validation |
| MCP tool response exceeds the 5 MiB limit | exception | error | mcp, http, content-length, payload-limit |
| error-evaluating-script | exception | error | integrations, scripting, isolated-vm, syntax-error |
error-user-already-leader User is already a leader | exception | warning | meteor-methods, rooms, roles, idempotency |
| Invalid Slash Command parameter provided, it must be a… | exception | warning | custom-sounds, http-403, media, url-validation |
department-not-found department-not-found | error_code | error | omnichannel, departments, archive, not-found, livechat |
error-operation-not-found Import Operation Not Found | exception | error | rocket-chat, import, not-found, meteor-methods |
error-room-e2e-key-already-exists E2E Key ID already exists | exception | error | e2ee, rooms, idempotency, meteor-method |
| Failed to load file contents. | exception | error | import, omnichannel, contacts, csv, file-io |
| Federation is not enabled | exception | error | federation, settings, feature-flag, rocket-chat |
| invalid-call-state | exception | error | webrtc, media-call, state-machine, call-signaling, rocket-chat |
| The "start" and "end" query parameters must be less than 1… | exception | error | omnichannel, analytics, date-range, rest-api, momentjs |
| User is not in this room | exception | error | rocket-chat, rooms, moderation, subscriptions, membership |
error-invalid-contact-data Invalid visitor token | error_code | error | omnichannel, contacts, visitor, token, validation, meteor-error |
error-visitor-not-found error-visitor-not-found | exception | error | omnichannel, contacts, livechat, not-found |
| User not found | exception | error | users, bans, username, lookup |
| Discussion not found | exception | error | discussions, rooms, cache |
| error-invalid-visitor | exception | error | omnichannel, livechat, visitor-disabled, transfer, rest-api |
| Param must be an array | exception | error | rest-api, channels, teams, validation, rocket-chat |
| User not subscribed to room | exception | error | apps-engine, subscription, membership, room |
| visitor-not-found | exception | error | omnichannel, visitors, livechat, rest-api |
error-type-param-not-supported The "type" parameter must be either "UPDATED" or "DELETED" | error_code | error | pagination, messages-api, parameter-validation |
| invalid call | exception | error | uikit, video-conference, payload-validation |
| User is already banned from this room | exception | warning | rocket-chat, rooms, moderation, idempotency, subscriptions |
| WARNING: Push APN is in development mode | console | warning | push, apn, ios, configuration |
error-could-not-change-name Could not change name | exception | error | meteor, users, validation, settings |
room-closed Room is closed | error_code | error | omnichannel, rooms, join, room-closed, rocket-chat |
| Subscription not found | exception | warning | subscriptions, rooms, cache |
error-invalid-urls Invalid URLs | validation | error | integrations, outgoing-webhook, validation, urls |
| error-room-not-on-hold | exception | error | omnichannel, livechat, on-hold, state-precondition, idempotency |
| invalid-livechat-config | exception | error | omnichannel, livechat, survey, server-config, rest-api |
| One or more of the users have been assigned invalid roles. | exception | error | import, roles, validation, rocket-chat |
| Default business hour not found | exception | error | omnichannel, business-hour, department, data-integrity |
error-invite-expired The invite token has expired. | exception | error | invite, expiration, time, meteor |
error-user-has-no-roles User has no roles | exception | error | authentication, login, data-integrity, user-management, database |
history-data-must-be-defined The history data must be defined to replay an integration. | validation | error | integrations, outgoing-webhook, replay, validation |
| Not found | http | info | removed-endpoint, file-upload, encryption, http-404 |
| error-transcript-not-requested | exception | error | rest-api, livechat, transcript, state-machine, validation |
| failed-to-load-own-data | exception | error | video-conference, users, lookup |
apps-engine-not-configured-correctly apps-engine-not-configured-correctly | exception | error | omnichannel, outbound, apps-engine, version-mismatch |
| error-room-not-served | exception | error | omnichannel, livechat, on-hold, agent-assignment, data-inconsistency |
| error-running-script | exception | error | integrations, scripting, apps, runtime-error |
| Invalid registration token | exception | error | rocket-chat, cloud, registration, input-validation |
| Method not implemented. | exception | error | apps-engine, settings, not-implemented, unsupported |
error-token-already-exists A token with this name already exists | exception | error | personal-access-tokens, duplicate, validation |